In 60 seconds
"So, what keywords are we targeting?"
After more than five years running search campaigns, it's still the question I hear most. It's a fair one. For years, paid search really was about the perfect keyword list.
That's no longer how it works. Here's why.
01 · Match types
Google now reads the meaning behind a search, then decides which ad fits.
02 · AI Overviews
Why US data? Google launches these features in the US first. Australia typically follows 6–12 months later, so here's what happened there first.
When Google answers the question itself, fewer people click. But the ones who do have already researched and compared. They're closer to deciding.
Branded, local and ready-to-buy searches still send strong traffic. Informational searches lose the most.
03 · What matters now
04 · Beyond Google
More people now ask ChatGPT, Gemini or Copilot to recommend a provider. For service businesses, being named in the answer matters more than the click. It shows up later as branded searches and direct visits.
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